2022 Annual Summit Agenda
All times listed are in Mountain Time
Tuesday, May 10
Wednesday, May 11 - Sessions (a.m.)
8:30 a.m.
General Session | Growing a Culture of Engagement
As companies find it increasingly difficult to compete on price and speed, the human-centric customer experience becomes the brand differentiator in the marketplace. In this session, Karen provides innovative ways to connect employees to the organization’s brand as they grow their personal brand. |
Breakout #1 | Cryptocurrency and Blockchain: Digital Dollars or Counterfeit Currency?
It's like money, highly controversial, it's not country-backed, it's pseudo anonymous and becoming popular across the planet. In this session, crypto currency and its management vehicle known as the Blockchain are explained. The session will also explain how cryptocurrency is used for the purchase of anything like cars, homes, drugs and other illegal things. This session is an eye opener for anyone interested in digital currency, the technologies of Blockchain, and what you need to know as a credit union employee. |
Breakout #2 | Engagement and Retention Trends
How to engage and retain employees in today's Hybrid workplace . |
Breakout #3 | Tell Your Story
Telling stories is one of the most powerful means to influence, teach, and inspire. Storytelling forges connections among people and between people, and for credit unions, encourages more member engagement. An engaged member is one who will turn to your credit union for all of life’s changes – a new car, a student loan, buying a home, and funding a new business. So, is your credit union leveraging your story? The story of your credit union brand, your ties to the community, and the story of the movement? The story of your members’ successes? Learn how to be your best advocate and how to tell your story with tangible results! |
11:00 a.m.
General Session | Economic Update
|
Wednesday, May 11 - Sessions (p.m.)
Breakout #1 | Getting Hacked, What You Need to Know When the Worst Happens
It’s Not a Matter of “IF” but rather “WHEN”. Most companies have no idea what to do when they experience a Cyber Incident. For IT professionals a cyber incident is the worst day of their career. This presentation explains how to deal with the situation. Topics covered include: What to Do, What NOT to Say, Who to Call and What to Expect. If you are a CIO, CSO, Director of IT or responsible for a network, you need to attend this. It might save your job. |
Breakout #2 | Tell Your Story
Telling stories is one of the most powerful means to influence, teach, and inspire. Storytelling forges connections among people and between people, and for credit unions, encourages more member engagement. An engaged member is one who will turn to your credit union for all of life’s changes – a new car, a student loan, buying a home, and funding a new business. So, is your credit union leveraging your story? The story of your credit union brand, your ties to the community, and the story of the movement? The story of your members’ successes? Learn how to be your best advocate and how to tell your story with tangible results! |
Breakout #3 | Five Lessons Learned from the Pandemic and How to Incorporate Them Into Your Organization
This session takes a backward look at the pandemic and applies five lessons learned to today's organization. |
2:45 p.m.
General Session | The Resilience Factor
Equipping yourself and others with the essential tools that keep us moving forward when things are uncertain, constantly changing, and continually challenging. Imagine you and your team are preparing to climb a mountain, and you know it’s going to be a difficult climb in unpredictable weather and other circumstances. So, the question is, what mental and emotional tools do you pack to keep everyone on your team encouraged, focused, and resilient? What lessons can you learn from people who endured challenges in the past and achieved success? |