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8:45 a.m. - 9:45 a.m.
General Session | Taylor Murray - Credit Union PHD Let’s not forget why we do what we do. The credit union movement is growing, but is our commitment to People Helping People keeping pace? As credit unions continue to grow and expand, many credit union employees and leaders forget or never learned how and why we started. Earn your credit union PHD – the Philosophy, History and Development of our movement. In this fun and interactive session, we’ll talk about the motivation and passion our early leaders had when transforming cooperative financial institutions. |
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10:45 a.m. - 12:00 p.m.
Breakout Sessions | |
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Breakout #1 | Crystal Streeper, ViClarity - Regulatory Trends & Insights: Compliance Updates
This session will cover key updates, emerging compliance challenges, and industry best practices to help you navigate evolving regulatory landscapes effectively. Gain valuable insights to ensure compliance and mitigate risks in an ever-changing regulatory environment. |
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Breakout #2 | Clark Dumas, Visa - Innovation and Tech: Understanding Stablecoins – The Bridge Between Digital Assets and Traditional Finance
This session explains stablecoins in practical, non technical terms and their growing relevance in the financial system. Visa covers how stablecoins work, why they are gaining traction, key risks, and potential use cases for regulated institutions. Credit unions gain clarity on how this emerging asset class intersects with traditional payments and regulatory frameworks. |
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Breakout #3 | Jeff Rendel - Mind Share, Market Share, Wallet Share: Growth by Design
Growth isn’t an accident — it’s engineered. In an era of shifting expectations and relentless competition, next-gen credit unions are winning by designing growth around relevance, visibility, and trust. This session unpacks how high-performing credit unions own the conversation (mind share), show up where it matters (market share), and build deeper value with every member (wallet share). It's not just strategy — it’s synchronized execution across brand, data, experience, and delivery. For credit unions ready to grow smarter, faster, and more meaningfully — this is your blueprint. |
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1:00 p.m. - 2:30 p.m.
Breakout Sessions | |
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Breakout #1 | Greg Lenihan, Rippleshot - Emerging Fraud Threats
Tokenization fraud, scams, ATO and phishing continue to be an ever-growing threat to issuers and cardholders in 2026. Join Rippleshot to learn about the latest research, prevention results, and discuss how to protect issuers and cardholders from new scams and tokenization fraud as well as how to use card analytics to prevent account takeover. |
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Breakout #2 | Catie McDonald - The New Rules of Member Engagement
We've used the phrase "member engagement" for so long that do we even know what it means? Let's relook at member engagement with new eyes, new thoughts, and new ideas. We will baseline what is currently happening at our credit unions, while studying and applying best practices of the people who are leading the way - and not just those in the Credit Union Movement. Our members are being contacted by various organizations all day, every day - so let's look at their successes and failures and figure out how to stand out from the rest! And don't think this session is just for sales and marketing! We ALL own member engagement - so we ALL need to attend to move forward together! |
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Breakout #3 | Jeff Rendel - Leading at the Speed of Members
Members no longer judge a credit union by a single interaction—they judge it by the entire journey. From faster payments to marketing messages to opening an account, applying for a loan, making payments, onboarding to new services, and managing everyday finances, every moment shapes how members feel about their credit union. By connecting these experiences, credit unions can remove barriers, simplify financial decisions, and create moments that strengthen loyalty. When credit unions lead at the speed of their members, they don’t just deliver better service—they build lasting engagement, stronger financial relationships, and a clear competitive advantage. |
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3:00 p.m. - 3:15 p.m.
General Session | Advocacy Update |
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1:30 p.m. - 2:30 p.m.
Breakout Sessions | |
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Breakout #1 | Jon Waldman, SBS CyberSecurity - AI Security and Privacy for Credit Unions
Are you in a highly regulated credit union and struggling to make sense of today's generative AI platforms? You're not alone. The rapid adoption of tools like ChatGPT, Copilot, Gemini, Claude, Perplexity, and DeepSeek is raising urgent questions around data security, privacy, and regulatory compliance. This session offers a comprehensive, unbiased look at these platforms, along with practical, actionable guidance for financial institutions. We'll focus on the two questions that matter most: Are these AI tools safe to use? And can you trust them to protect your sensitive data? This is a must-attend event for compliance officers, IT leaders, and security professionals responsible for safeguarding critical information. |
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Breakout #2 | Julie Nielsen - Driving Forward: Trends in Auto Finance
Julie will share a forward-looking view of the auto finance landscape, highlighting the macroeconomic forces, credit trends, and operational shifts shaping 2026. The session will focus on what credit unions should be watching across affordability, credit risk, used vehicle dynamics, and indirect lending strategy. Attendees will walk away with clear, actionable insights on how to balance growth and discipline in a competitive and evolving market. |
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Breakout #3 | Catie McDonald - Hire. Inspire. Retire.
Recruitment, Talent Management, Succession Planning. We think of these as individual, separate events. But, when we consider them as part of a continuum, magic is unlocked and opportunity grows. The most successful credit unions are considering succession and growth plans with every employee they hire. How can you use these best practices to grow your own shop and increase employee retention? We'll show you how in this one-hour interactive breakout session - providing tools and tips that anyone from HR, to front office, to senior suite can implement when they are back in the office. |
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3:00 p.m. - 4:15 p.m.
General Session | Todd Cetnar: Mental Performance: 3 Pillars of Elite Results In this high-energy, inspiring keynote, Todd Cetnar introduces the transformative power of mental performance and how it fuels elite results in business, leadership, and life. Drawing from his journey as a professional athlete, corporate executive, and global mental performance coach, Todd unpacks the foundation of his proven framework, The 3 Pillars of Elite Results: Mindset, Leadership, and Culture. Through compelling stories, music, videos and actionable insights, Todd's audience gain practical tools to strengthen their mindset, elevate their leadership impact, and intentionally build a culture that drives sustainable success. Todd challenges individuals and teams to rethink their relationship with time, while leaving them with a powerful call to action: Don’t just count the days, make each day count. |
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4:15 p.m.
Annual Business Meeting |
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6:30 p.m.
Social/Reception |
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7:15 p.m. - 9:00 p.m.
Dinner/Awards Banquet/Entertainment |
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9:00 p.m. - End of Night
NEW: Not Your Granny's Bingo Forget the old, tired game of bingo with silence interrupted by a caller’s monotone voice - this is not that bingo. We’re flipping game night upside down and created an electrifying experience that will blow your expectations away! Picture a club setting pulsating with music, vibrant lasers slicing through the air, and dazzling light shows with confetti to amp up the thrill. Every number called is a party moment, with the crowd erupting in cheers, laughter, and experiences that make this the most unforgettable bingo night you’ve ever had. This isn’t your grandma’s bingo —are you ready for it? Live at the Summit, after the awards ceremony. |
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Copyright Dakota Credit Union Association. All Rights Reserved.
2005 N Kavaney Dr - Suite 201 | Bismarck, North Dakota 58501 Phone: 800-279-6328 | [email protected] | sitemap | privacy policy |
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