Dakota CU News & Notes

Upcoming webinars with Advantage and Sparrow on February 20 and 25, Rausch promotion, job openings at United Savings CU and Sentinel CU, and more!

Advantage Webinar - Data-Driven Strategies to Grow Accounts, Lower Costs, and Expand Market Share
Join Advantage TODAY February 20, 2025 at 2:00 CST/1:00pm MST for key topics including: Leveraging data analysis to identify and target high-value prospects effectively; Reducing costs to acquire new accounts and cross-sell services; and Driving long-term value to achieve PFI status and responsible revenue growth. Register here.
 
Sparrow Webinar - Winning Walletshare: How to Transform Elusive Pockets of Membership into Multi-Product Members 
For the AVG credit union, up to 30% of revenue can come from indirect, dormant, or single-transaction members. Despite associated challenges of making inroads with these groups, credit unions know these members are too valuable to waive off. What is required to go about converting the least engaged pockets of membership into active, multi-product members? Learn from our newest solution partner, Sparrow, and discover how to Break Through the Barriers; Engage Smarter, Not Harder; Build Lasting Loyalty; and Slash Costs. Register Now for February 25, 2025.
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​Capital Credit Union Promotes Rausch
Eric Rausch was recently promoted to consumer loan specialist at Capital Credit Union’s 13th Ave. Branch, located at 4900 13th Ave. S. in Fargo.
 
As a consumer loan specialist, Rausch will be responsible for consumer lending including auto, recreational vehicle and home equity loans; delivery of deposit products such as checking and savings accounts, money market accounts and certificates of deposit; and actively soliciting, promoting and servicing credit union products and services.
 
Rausch attended the University of Southern Indiana and has eight years of experience in the financial services industry. He has been with Capital Credit Union since August 2024, most recently as a contact center representative. Rausch currently lives in Fargo and enjoys fishing and spending time with his dog, Bear.

​United Savings Credit Union Hiring ACH Processor in Dilworth Office
United Savings Credit Union is looking for a highly motivated individual to process ACH which will include all activities related to posting daily ACH files, processing returns, handling stop payments/fraudulent transactions, balancing general ledger accounts related to ACH processing, and any other duties pertaining to ACH processing. This position is also expected to perform front line duties including cash handling, opening accounts, day-to-day transactions and member service.  

Applicants must be willing to take the AAP accreditation test through UMACHA. Applicants should be detail-oriented, able to problem solve and be able to communicate well with members and other employees. Experience in ACH processing is preferred but not required. Pay is based on experience. Benefit package included.  

To apply, please send resumes to Laura Hausmann at [email protected] or United Savings Credit Union, PO Box 2308, Fargo, ND 58108 Attn: Laura Hausmann.
 
Sentinel Federal Credit Union Hiring a Chief Financial Officer
Sentinel Federal Credit Union is seeking an experienced Chief Financial Officer to lead its finance activities, including business planning, budgeting, forecasting, and negotiations. This full-time role oversees the human resources, accounting, and operations departments while ensuring financial objectives align with the Credit Union’s growth goals. The CFO will implement financial systems, analyze and report financial data, oversee investments, and provide mentorship to staff. Additionally, they will foster a cooperative work environment, uphold regulatory compliance, and contribute to the organization’s strategic vision.

Ideal candidates should have at least 10 years of relevant experience, a bachelor’s degree (master’s degree and CPA preferred), and advanced knowledge of financial reporting, GAAP, and budget administration. The position offers a competitive salary, comprehensive benefits, and opportunities for professional growth in a supportive workplace committed to community involvement. Sentinel Federal Credit Union values diversity and maintains an inclusive, people-focused culture. Interested applicants can submit their cover letter and resume to [email protected].
 
SalesCU Training
2025 dates are now available for SalesCU workshops! SalesCU training offers practical and proven sales techniques and strategies that actually work in a credit union setting to bring affordable and convenient sales training to our Dakota credit unions. If you want to develop employees who know how to sell in a way that adds value to the member, and sales leaders who are empowered to drive results through developmental coaching and meaningful accountability, we have an award-winning solution for you! Additional information on upcoming sessions available here or contact George McDonald, Senior VP/Chief Officer Partnerships & Engagement at 701.250.3942.
 
SE605 Chapter of Credit Unions Scholarship
The SE605 Chapter of Credit Unions is excited to announce a $2,000 scholarship for a credit union employee to use towards continuing their education within the CU Industry. Click here for an informative flyer. Please be sure to include what school you are looking to attend. Applications are due by March 31, 2025 to [email protected].
 
SWAP Contributors – FREE Job Postings on Try a Credit Union
Contributing SWAP members have access to FREE job postings on the Try A Credit Union website! To have a job posted, contact Lindsey Hefta with your job description and she will be happy to assist you. The successful results we are seeing with our state-wide awareness program (SWAP) means we are increasing credit union awareness and consideration of credit unions as a better financial services option for consumers all across the Dakotas! It’s not too late to get on board for 2025. Contact Lindsey to find out how SWAP can reach more consumers in your area.
 
Leadership Development
Our iLead@11 DakCU Emerging Leader Program is designed specifically for credit union professionals in the credit union industry interested in enhancing their careers for advancement. Based on the popular Leadership@11 program designed by Eleven Performance Group, it is an ongoing program that allows participants to start whenever they want and determine their own pace. For a limited time, reduced pricing of just $1,999 per person and scholarships are also available! Learn more here.
 
Share Updates and Help Us Stay Connected with Your Team
We want to ensure your employees are staying informed and connected! Help us keep your staff in the loop by confirming they’re receiving The Memo and are included in our database for important updates. Our goal is to provide you with the latest on advocacy, compliance, networking, educational opportunities, and more. Are all your credit union team members receiving this information? If not, please share the names, titles, and email addresses of any new employees.

We also encourage you to share your news with us! Whether it’s employee promotions, awards, new products or services, community involvement and recognition, or job openings—we’d love to highlight your updates.

Submit your staff updates or news to Annie Elhard. Let’s keep the communication flowing!