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DakCU News & Notes

7/17/2025

 
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Town and Country CU promotion; WCCU is hiring; FREE webinars from DakCU partners; and more!
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Town and Country Credit Union Promotes Jessica Henderson
Jessica Henderson was recently promoted to SVP, Chief Financial Officer. A native of Burlington, ND, Henderson earned a Bachelor of Science in Accounting from Minot State University. Since joining Town & Country Credit Union in 2020, she has held several leadership roles, including Accounting Manager, Assistant Vice President of Accounting and Vice President of Finance and Accounting.
 
"We are proud to promote Jessica into the SVP Chief Financial Officer role," said Kalli Schell, President/CEO of Town & Country Credit Union. "Her experience, leadership, and deep understanding of our financial operations make her exceptionally well-suited to help guide our credit union into the future. This promotion is a recognition of her hard work and a testament to our commitment to developing talent from within."
 
Town & Country Credit Union congratulates Henderson on this well-deserved promotion and looks forward to her continued leadership and service to its members and communities.

Western Cooperative Credit Union is Hiring
Western Cooperative Credit Union’s Hebron Branch is seeking a full-time Branch Manager (approx. 40 hours/week) with a background in consumer and/or agricultural lending preferred. This leadership role oversees a small team (fewer than 10 employees) and is responsible for branch operations, staff management, loan processing, member service, and community engagement. The position offers competitive pay with bonus opportunities and a full benefits package—including 100% company-paid individual medical insurance, 401(k) match, paid leave, and more. Application deadline is Monday, July 21. To learn more or to apply click here.
 
Advantage by JMFA Webinar: Navigating Overdrafts in a Post-CFPB Environment
TODAY, 2:00–3:00 PM CT
Join us for a timely compliance and strategy session on overdrafts, featuring Cheryl Lawson, EVP of Compliance Review, and John Cohron, CEO. With the CFPB’s overdraft rule repeal, staying proactive is still essential. Learn why transparency, reasonable fees, and strong program monitoring remain critical, especially during economic uncertainty. This webinar is ideal for executives, operations leaders, and compliance teams looking to improve overdraft performance while managing risk. Register today for insights and actionable strategies.
 
TruStage Webinar: Cyber Threats & Fraud
July 23, 1:00 – 2:30 PM CST
No matter the channel, fraudsters are crafty, knowing how to pressure people to make decisions on the spot by using innovative schemes. Their multi-channel approach looks for victims who find their stories convincing and will willingly click on links or share sensitive information, which can be used to initiate cyber threats and authorize many types of transactions.
 
Join our experienced Risk Consultants as they share what's important to know, what to look for, how to take the right action steps, and remain vigilant. Register here.
 
Sales CU Webinar: How to Get Your Team to Finally Sell at Your Credit Union
Tuesday, July 29 at 11:00 AM CST | Thursday, July 31 at 2:00 PM CST
Join Nick Brown, founder of SalesCU and speaker at this year’s New Ideas Conference, for a webinar on building a sales culture that empowers growth—not just sales. It’s not about pushing products or hitting quotas, but creating the right mindset, structure, and expectations. Designed for managers and leaders across branches, contact centers, lending, HR, and training, this session will explore common pitfalls, the gap between goals and performance, and how beliefs shape team behavior. Walk away with practical strategies to boost product penetration, member growth, and long-term success. Register here.
 
CU4Kids ATM Fundraising Webinar
July 31, 2025, at 1:00 PM CST
Join Credit Unions for Kids for a special webinar and discover how your credit union can easily raise meaningful funds through ATM fundraising—one of our top priority activations for 2025 and beyond. Hear firsthand insights and success stories from industry leaders Darren Williams, President/CEO of Wescom Financial; Ron Amstutz, EVP of Desert Financial Credit Union; and Merry Pateuk, SVP of Industry Engagement at Velera. If your credit union’s ATMs are powered by Velera or Fiserv, you’re in luck—both providers have generously agreed to waive their fee for increasing your ATM surcharge, making it easier than ever to start raising funds for your local Children’s Miracle Network Hospital through Credit Unions for Kids. Register here.
 
Bank of North Dakota offers FREE Communications Workshop to Communications Teams
Bank of North Dakota is sponsoring a special education event for all North Dakota financial institution communications staff on Monday, August 11, from 8:30 a.m.-4 p.m. It will be held at the ND Heritage Center in Bismarck, ND. The workshop entitled “A Sense of Place and Storry,” will be led by Emmy Award Winning journalist and film producer John Hubbell. Hubbell will weave North Dakota themes throughout the day to inspire communicators to share their financial institution’s story so they create stories that resonate with your credit unions’ clientele.
 
Attendees are responsible for their own meals. There is no restriction as to the number of team members who may attend, but each person must register because seating is limited. Seats will be given on a first-come, first-served basis. Contact Janel Schmitz, BND Communications Manager at [email protected] or 701.328.5880 with questions. Register here.
  
Alloya Corporate FCU Hosts Credit Union Leadership Symposium
Alloya Corporate Federal Credit Union will host its 11th annual Credit Union Leadership Symposium on September 3–5 at the Westin Copley Place in Boston. The event will feature top-tier speakers, including industry experts and economist Elliot Eisenberg, plus an inspiring keynote from 1980 U.S. Olympic hockey captain Mike Eruzione. Attendees can expect valuable networking, engaging sessions, and memorable experiences like a Red Sox game at Fenway Park and Alloya’s popular Football Night. The corporate’s Annual Meeting will take place on September 4, with no separate registration required. Find event details and registration here.
  
TruStage Discovery 2025 Conference
Registration is open for the Discovery2025 Conference with TruStage. This annual virtual conference is your gateway to strategic industry insights you need to help navigate the evolving financial landscape and the diverse needs of members. The free event takes place on Thursday, August 7, 9:00 a.m. (CT) – 4:00 p.m. (CT). Join this valuable virtual conference to uncover actionable data and trends designed to empower your credit union to engage with members in digital, yet profoundly human-centered, ways. Click here to register and review the full agenda.
 
Jackson Lewis, P.C. – Your Trusted Partner in Employment Law
Jackson Lewis, P.C., a DakCU dues-supported benefit, specializes in labor and employment law to help employers proactively reduce workplace legal risk. With 1,000+ attorneys in 61 locations—including South Dakota—they provide practical, effective solutions backed by national expertise. For over 65 years, they’ve focused on top-tier client service, from preventive guidance to litigation defense. Learn more here.
 
SalesCU Training
2025 dates are now available for SalesCU workshops! SalesCU training offers practical and proven sales techniques and strategies that actually work in a credit union setting to bring affordable and convenient sales training to our Dakota credit unions. If you want to develop employees who know how to sell in a way that adds value to the member, and sales leaders who are empowered to drive results through developmental coaching and meaningful accountability, we have an award-winning solution for you! Additional information on upcoming sessions available here or contact George McDonald, Senior VP/Chief Officer Partnerships & Engagement at 701.250.3942.
 
Leadership Development
Our iLead@11 DakCU Emerging Leader Program is designed specifically for credit union professionals in the credit union industry interested in enhancing their careers for advancement. Based on the popular Leadership@11 program designed by Eleven Performance Group, it is an ongoing program that allows participants to start whenever they want and determine their own pace. For a limited time, reduced pricing of just $1,999 per person and scholarships are also available! Learn more here.
 
Help Us Stay Up to Date with Your Staff
Please help us to make sure that your employees are receiving the Memo and are in our database for other important information. We strive to bring you the latest important information related to advocacy, compliance, networking and educational opportunities, and more. Is everyone at your credit union receiving this information? Be sure we have the names, title, and email address of any new employees. The more information your staff has, the better for all of us!  Email Annie Elhard to be added to our distribution list or sign up directly here on our website.
 
Share News

Submit your news to Annie Elhard. Employee promotions, awards, new products or services, community involvement/recognition, job openings, all are welcome! 

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  • Advocacy
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