Area FCU Upgrades Technology

​Partnering with Bankers Equipment Service Inc. has proven to significantly improve their daily operations leaving staff confident and excited!

Area Federal Credit Union (AFCU) sought to enhance their operations by upgrading their Teller Cash Recycler (TCR) technology. With a commitment to providing exceptional service to their members, AFCU partnered with Bankers Equipment Service Inc. (BES) to implement the state-of-the-art Glory GLR-100. The collaboration with BES ensured a seamless transition, marked by efficient installation, thorough training, and ongoing support that has significantly improved AFCU’s daily operations.

The Challenge: AFCU needed a new TCR that not only functioned flawlessly but also came with exceptional service and support from the provider. AFCU required a seamless transition to a new system that would restore their confidence and ensure smooth daily operations.

The Solution: AFCU reached out to Chris Murray at BES, someone they had trusted for over 25 years. Chris recommended the Glory GLR 100, a state-of-the-art Teller Cash Recycler, known for its reliability and efficiency. From the beginning, the process was smooth and stress-free. Chris' deep knowledge and prompt responses reassured AFCU that they were in good hands. BES trainer Bonnie played a crucial role in the implementation and training process. Bonnie’s commitment to excellence was evident as she returned the next day to check on the machine and provide additional support. This level of care and attention made a significant impact on the AFCU team.
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The staff felt confident and excited after just one day of training, thanks to BES' thorough and supportive approach. The GLR 100 quickly became a beloved part of AFCU’s daily operations, significantly improving efficiency and reducing downtime. 

Results: Area Federal Credit Union's partnership with Bankers Equipment Service Inc. exemplifies how a combination of quality products and exceptional service can lead to a successful and satisfying outcome. The GLR-100 has not only met but exceeded AFCU's expectations, and the credit union continues to thrive with the support of BES.

“Thanks to Bankers Equipment Service, Inc., our new GLR 100 has revolutionized our daily operations,” stated April Schaeffer, Chief Operations Officer at Area FCU. “The entire process from start to finish was seamless due to the exceptional staff at BES and their understanding of what our needs were. The training and support we received during and after installation was top-notch, and we could not be happier with our choice,” she added.
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Bankers Equipment Service Inc. (BES) is a DakCU CAP preferred partner and has been a trusted provider of cutting-edge technology and exceptional service to financial institutions for over 85 years. Specializing in innovative solutions such as Teller Cash Recyclers (TCR), ATMs, and other essential banking equipment, BES is committed to helping clients enhance efficiency, security, and customer satisfaction. If you would like to learn more please contact Chris Murray in South Dakota at [email protected] or Jake Mueller in North Dakota at [email protected]. For general questions, feel free to contact George McDonald.